Author Topic: Failed to decode Substance [Bug?]  (Read 390 times)

Hi guys, I’m working with Designer and Painter making simple base materials,
and this is the first time the material can’t be used in Painter.

So I generally open one sample scene, import the published material, when it finishes loading the material in the shelf, it shows as an empty material in plain white/grey. And after dragging the material to the mesh it crashes or shows this message.

I had no problem loading the material in Substance Player, so I guess it's a Painter's issue.

I'm going to attach the Log file and the material.

Regards

UPDATE #1: I have found that using  hashtags '#' for naming the files may be causing this errors.

UPDATE #2: I could go away with changing the hashtag with underscore '_' after publishing it.





Last Edit: August 14, 2017, 04:56:45 pm

Thanks for the details, we will look into it.
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

Thank you Froyok.